Legal
Privacy policy
This policy explains how we handle personal information when you browse this site or enquire about lessons.
Data controller
Cloud Tech Innovate is the controller of personal information collected through cloudtechinnovate.digital. Contact: info@cloudtechinnovate.digital, +61 0742071942, 96 Treasure Island Avenue,Elanora,Queensland,4221,Australia.
Information we collect
When you submit the enquiry form we collect your name, email address, selected lesson, preferred format, and message content. Server logs may record IP address, browser type, and pages visited. Optional analytics cookies run only if you accept them — see our cookies page.
Purpose
We use this information to respond to enquiries, manage enrolments, improve session planning, and meet legal record-keeping duties. We do not sell personal information.
Retention
Enquiry records are kept for up to twenty-four months unless a longer period is needed for an active enrolment, dispute, or legal obligation. Session attendance notes for paid clients may be kept for seven years for accounting purposes.
Your rights
Under the Australian Privacy Principles you may request access to, or correction of, personal information we hold about you. You may also ask us to limit certain uses where practical. Contact us using the details above. You may complain to the Office of the Australian Information Commissioner if you are unsatisfied with our response.
International transfers
Our hosting or email providers may process data outside Australia. Where that occurs we take reasonable steps to ensure information is handled consistently with this policy and applicable Australian privacy law.
Security
We use reasonable technical and organisational measures to protect personal information. No method of transmission or storage is completely secure; please avoid sending unnecessary sensitive financial account details in the enquiry form.